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At Aldine By Metro, your privacy is our priority. We are dedicated to protecting your personal information and ensuring that your data is handled securely and responsibly. This Privacy Policy details the information we collect, how we use it, and the measures we employ to safeguard it.

INFORMATION WE COLLECT

We collect both personal and non-personal information to enhance your experience and deliver our services effectively.

  • Personal Information: Includes your name, address, email, phone number, and payment details (e.g., credit card or bank account information). This is gathered during account setup, inquiries, or feedback sessions.
  • Usage Information: Covers data such as websites visited, session times, and device details like IP address, browser type, and operating system.
  • Network Information: Involves performance metrics such as internet speed, connection quality, and device usage within our network.

How We Use Your Information

We process the collected information to:

  1. Deliver Services: Manage and bill accounts, communicate updates, and respond to inquiries.
  2. Enhance Performance: Analyze data to troubleshoot issues, improve services, and implement user-centric improvements.
  3. Ensure Compliance: Adhere to legal and regulatory obligations.
  4. Personalize Experiences: Tailor website interactions and advertising to match your preferences.

Information Sharing

We process the collected information to:

  • Affiliates and Service Providers: For operational support, such as payment processing and customer service.
  • Legal Compliance: To meet regulatory demands or respond to lawful requests.
  • With Consent: Sharing with third parties when explicitly authorized by you.

Data Security

Your data’s security is paramount. We use industry-standard encryption, authentication measures, and restricted access to protect your information against unauthorized access and misuse.

Cookies and Tracking

We use cookies to optimize your browsing experience. These small files store preferences, track website activity, and enable personalized content. Disabling cookies may affect certain website functionalities.

Your Choices

You control how your information is used:

  • Opt-out of marketing communications anytime.
  • Adjust browser settings to disable cookies.
  • Contact us to access, update, or delete your personal data.

Children’s Privacy

Our services are not designed for children under 13. We do not knowingly collect information from individuals in this age group.

California Residents

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA), including the right to access, delete, and restrict the sale of your data. Contact us to exercise these rights.

Policy Updates

We may periodically update this policy. Please review it regularly. Continued use of our services indicates acceptance of any changes.

Contact Us

If you have questions or concerns about our privacy practices, reach out:

We’re committed to addressing your concerns promptly and effectively.

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