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Frequently Ask Questions
Mobile by Aldine offers a comprehensive suite of mobile services tailored to meet your connectivity and device needs. From Metro by T-Mobile phone plans, device sales, and seamless upgrades to quick and easy activations, we’ve got you covered. Our expert team of Pro Technicians specializes in high-quality phone repairs, including screen replacements, battery swaps, water damage restoration, and much more. Whether you’re looking to enhance your current device or need fast, reliable repairs, Mobile by Aldine is your go-to solution for all things mobile.
Yes, we offer professional screen replacement services for a wide range of popular smartphone models. Whether your screen is cracked, shattered, or experiencing touch issues, our skilled technicians are here to help. Bring your device in, and we’ll provide a quick and efficient repair to get your phone looking and functioning like new again. We prioritize quality and speed, so you can count on us to restore your screen promptly and professionally.
Absolutely! We make phone upgrades simple and enjoyable for our Metro by T-Mobile customers. Just drop by, and our friendly team will help you explore the latest models, guiding you to the perfect choice for your needs. We’ll handle all the details to ensure your upgrade is smooth, hassle-free, and even a little exciting. Let us take care of everything so you can enjoy your new device without any stress!
Repair times can vary based on the specific issue and your device model, but we always aim to get you back up and running as quickly as possible. Most common repairs, like screen or battery replacements, are completed the same day—because we know how important your phone is to you! For more complex issues, our expert technicians will take the time to thoroughly assess your device and give you a clear, honest estimate of how long it will take. We’re here to keep you informed every step of the way, so you’re never left wondering about your device.
You have a few convenient options! You’re welcome to stop by our Mobile by Aldine store in Houston, TX, where our team will be happy to assist with your payment in person. If you prefer, you can also pay your bill online anytime—it’s quick and easy! We strive to be flexible and meet your needs, so whichever option works best for you, we’ve got you covered. And if you ever run into any issues or have questions about your bill, just reach out to our Mobile PCs Bill Pay Customer Service, and we’ll be here to help!
Absolutely! We carry a wide range of accessories to keep your phone protected, charged, and personalized just the way you like it. From chargers and screen protectors to stylish cases and quality earbuds, we have everything you need. Our friendly team is here to help you find the perfect accessories that fit your device and lifestyle. Come by and explore our selection—we’ll make sure you leave with just what you need!